Terms & Conditions – Madina Jewellery

Welcome to Madina Jewellery. By using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General

Madina Jewellery provides artificial jewellery and accessories for customers across Pakistan. We reserve the right to update products, prices, policies, and website content at any time without prior notice.

2. Products

We try our best to display product colors and designs accurately. However, slight differences may occur due to lighting or screen settings.

3. Pricing

All prices are listed in PKR (Pakistani Rupees). Prices may change anytime without notice.

4. Orders

After placing an order, you will receive confirmation through email or phone. We reserve the right to cancel any order due to stock issues or incorrect pricing.

5. Shipping & Delivery

Delivery time usually takes 3–7 working days across Pakistan.
Delivery delays may occur due to courier issues or public holidays.
Customers must provide correct shipping details.

6. Returns & Exchange

Products can be exchanged within 7 days if damaged or incorrect items are received.
Used products will not be accepted for exchange.
Customers must contact us with order details for return requests.

7. Payment

We currently offer Cash on Delivery (COD) and other available payment methods shown at checkout.

8. Privacy

Customer information such as name, phone number, and address is kept secure and only used for order processing.

9. Intellectual Property

All website content including logo, images, and designs belongs to Madina Jewellery and cannot be copied without permission.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our official website or social media pages.